Reclaim247
PCP Claims
Reclaim247 is a specialist claims management company helping consumers recover compensation for missold car finance PCP agreements. They needed a digital platform that could simplify the complex claims process while building trust with potential clients.
We developed a streamlined claims assessment system with an intuitive user interface that guides users through the eligibility process. The platform includes automated document verification, real-time claim tracking, and integrated communication tools to keep clients informed throughout their journey.
Partnership
Initial Build: 8 Weeks
Ongoing Support
The Challenge
The PCP claims market is highly regulated and complex. Reclaim247 needed to create a custom platform that could handle intricate financial assessments while remaining accessible to users who may not understand the technical aspects of car finance agreements.
Simplifying Complex Claims.
We built a comprehensive claims management platform that transforms the complex PCP claims process into a simple, step-by-step journey. The system handles everything from initial assessment to final settlement.
User-Centered Design
We designed an interface that makes complex financial information accessible and understandable. The goal was to build confidence and trust while guiding users through each stage of their claim.
- • Progressive disclosure of complex information
- • Clear visual hierarchy and intuitive navigation
- • Trust-building elements and security indicators
- • Mobile-optimized responsive design
Robust Platform
We developed a secure, scalable platform with advanced features for claims processing, document management, and client communication. The system integrates with external APIs for real-time data verification.
- • Automated eligibility assessment engine
- • Secure document upload and verification
- • Real-time claim status tracking
- • Integrated communication system
Targeted Outreach
We implemented a comprehensive digital marketing strategy focused on reaching individuals who may have been affected by missold PCP agreements. The campaigns emphasize education and trust-building.
- • Educational content marketing strategy
- • Targeted PPC campaigns for high-intent searches
- • Social media presence and community engagement
- • SEO optimization for relevant keywords
Solution
The Results
Increased Conversion
The streamlined claims process resulted in a 40% increase in completed applications, with users spending 60% less time on the initial assessment.
Enhanced Trust
User confidence scores improved significantly, with 85% of users reporting they felt more informed about their potential claim after using the platform.
Operational Efficiency
Automated processes reduced manual workload by 70%, allowing the team to focus on complex cases and client relationships.
"The platform has transformed how we handle claims. What used to take days now takes minutes, and our clients feel more confident throughout the entire process."
Sarah Mitchell
Operations Director, Reclaim247
Explore
Our Services.
UI/UX Design
Creating intuitive, user-centered designs that prioritize accessibility and engagement.
Web Development
Building high-performance, scalable websites with modern technologies and best practices.
Digital Marketing
Driving targeted traffic and conversions through strategic digital marketing campaigns.
Ready to transform your business?
Let's discuss how we can help you achieve similar results for your project.